LATEST TRENDS APPAREL ONLINE EXCLUSIVES NY&C RED LABEL PETITE & TALL ACCESSORIES SALE
Text Messaging FREQUENTLY ASKED QUESTIONS
To
Opt in :
Text
the word “WEB” to NYSTYL (697895) to sign up for mobile alerts.
Why did I receive
this message?
Messaging and data charges may apply from your mobile
provider.
By optin in using
the information above, you agree to receive mobile contacts/alerts from New
York & Company including up to 4 SMS messages per week, and that you are 18
years of age or older, are authorized to agree to receive mobile
contacts/alerts on this phone number and are responsible for any mobile message
or data charges incurred. To opt out, reply STOP to any message or text STOP
to NYSTYL (697895). For help, reply HELP to any message or text HELP
to NYSTYL (697895). Message and data rates may apply. Terms & Conditions at
http://nystyl.com/.
Privacy policy at http://www.nyandcompany.com/nyco/company/privacy.jsp.
What are the coupon exclusions/details?
Only
one certificate, coupon or discount per purchase (pre-tax). Not valid on
previous purchases, gift boxes, shipping fees, redlines, online clearance, City
Deals, NY Deals or gift card purchases; not valid during Store Closing,
store-wide 30% off (or greater) sales and Buy One Get One Free store sales.
Coupon may be used only once and must be presented at time of purchase. Not
redeemable for cash or accepted as payment for any credit card account.
Discount applied at time of purchase will be taken off each item returned and
may not be reapplied to items being exchanged except for size or color.
Featured merchandise is available at select stores only. Void if copied. Valid
in USA only. Not valid at New York & Company Outlet stores. Cash value of
1/100 cent. Refer to text message content for expiration date and redemption
ring codes. Refer to text
message content for expiration date and redemption ring codes.
Receiving
Free Shipping with your purchase at nyandcompany.com
is easy. Here's how: Qualifying orders will automatically have their shipping
charges adjusted during the checkout process OR Enter promotion code on the
shopping bag page at checkout and choose shipping promotion specified . This
offer is good for standard shipping within the United States to the address in
your order. If you choose next day or 2-day shipping, additional charges will
apply. Qualifying amount applies to current merchandise purchase only, not
previous purchases, gift boxes, packaging, taxes, shipping & handling,
value of New York & Company Gift Cards or online gift certificates
purchased. Not redeemable for cash nor accepted as payment for any credit card
account. No adjustment on previous purchases. Offer is nontransferable without
consent from New York & Company. Not valid at New York & Company, New
York & Company Accessory or New York & Company Outlet stores. Subject
to purchase approval. Cash value of 1/100 cent. Valid in USA only. Shipping
offer valid for a limited time only.
What is SMS/Text Messaging?
SMS stands for Short Message Service, or text messaging. It's like mini-email. Text messaging is a service that allows you to send messages of up to 160 characters from your digital mobile phone. The message is shown in the display window of your digital phone.
How do I opt out from receiving text messages from New York & Company?
Text STOP to opt out anytime.
How do I send a Text Message?
Every manufacturer implements text messaging on their handsets in a different way. For a definitive guide, you should consult your manufacturer's handbook or website. In general:
1. Go to the 'Messages' part of your menu
2. Select 'Create New'...'Text message'
3. Type your Message or 'KEYWORD' (you may need to press the same key multiple times to get the right letter)
4. Send the message to the advertised short code or phone number. (Sometimes steps 3 and 4 are switched depending on the phone)
Can I use My Mobile Phone to Text?
Assuming your phone supports text messaging, the following wireless carriers are participating in this service:
ATT, Verizon Wireless, Sprint/Nextel/Boost T-Mobile®, Alltel, U.S. Cellular, Virgin Mobile, Cricket Communications ,Metro PCS, Dobson, Suncom, Qwest, Rural Cellular, Centennial Wireless, Cincinnati Bell, Midwest Wireless, Ntelos, Farmers Wireless, Cellular South, Union Cellular, Cellular One, Einstein Wireless, Golden State Wireless, Revol, Spring Communications.
Do I have to pay to participate in the brand’s text messaging service?
This service is charged at your carrier's Standard Rates. This means that you are charged the usual fee for a text message as per your agreement with your carrier. Some promotions and downloads may be charged a premium. IN ALL CASES you will be notified of this charge in advance and will be asked to confirm that you accept this charge before you are actually billed. Check with your wireless carrier to get an overview of the different text messaging plans offered.
I tried to Text and Nothing Happened:
If you try to participate at a peak time of day, it may take some time before you receive the response message. If you are in an area with poor service the response message may not be able to get to your mobile phone, or may be delayed.
How do I know if My Text Message is received?
If we received your text message, in most cases we will generate a response back to you immediately—but you should allow a few minutes to be sure. If you did not get a response, this could be due to:
- Connectivity and coverage issues in the send and/or receive process
- Your phone, carrier or carrier plan does not participate in 2-way text messaging across a 5 or 6 digit short code. (Note: Some carrier plans are person to person ONLY.)
- You sent it to the wrong number
I can receive text messages from my friends, but I get an error message if I try to send a message to you/short code:
Some carriers allow only person to person text messaging. Check with your wireless carrier to be sure.
I have more questions, who can help me?
Please e-mail service@nyandcompany.com if we could not answer your question above.